Shipping Policy
Information about order processing, delivery, shipping charges, and delivery-related issues.
Last updated: 26 September 2026
1. Order Processing
Orders are processed after successful order placement and payment confirmation, where applicable. Processing time may vary depending on product availability, order details, and other operational factors.
2. Shipping & Delivery
Once your order has been processed, it will be handed over to the applicable shipping or delivery partner. Delivery time may vary depending on your location, shipping service, product availability, and other factors affecting transportation.
3. Delivery Address
Customers are responsible for providing a complete and accurate delivery address, including the correct name, phone number, house or building details, locality, city, state, and PIN code.
Please review your delivery information carefully before completing your order. We may not be responsible for delays or failed deliveries caused by incorrect or incomplete address information provided by the customer.
4. Shipping Charges
Applicable shipping charges, if any, will be displayed during the ordering or checkout process before the order is placed. Shipping charges may vary depending on the delivery location, order, product, or applicable shipping service.
5. Order Tracking
Where tracking information is available, customers may receive shipment or tracking details after the order has been dispatched. Tracking updates are provided by the applicable delivery partner and may take some time to appear after dispatch.
6. Delayed Deliveries
Delivery times are estimates and may be affected by circumstances such as weather conditions, transportation disruptions, operational delays, public holidays, high order volumes, or other events beyond our reasonable control.
If your order is significantly delayed, please contact our support team with your order ID so that we can check the current shipment status.
7. Failed or Unsuccessful Delivery
A delivery may be unsuccessful due to reasons such as an incorrect address, recipient unavailability, inability to contact the recipient, refusal to accept the package, or other circumstances affecting delivery.
In such cases, the shipping or delivery partner may attempt redelivery or return the package to us according to the applicable delivery process.
8. Damaged Packages or Products
If your package appears visibly damaged at the time of delivery, please inspect the order carefully and contact our support team as soon as possible if the product has been affected.
For damaged or defective products, please refer to our Return & Exchange Policy for the applicable process.
9. Delivery Areas
Delivery availability depends on the destination PIN code and the shipping services available for that location. Certain locations may have limited or unavailable delivery services.
10. Contact Us
If you have questions about shipping, delivery status, or an existing order, please contact our support team with your order ID and relevant details.
You can also reach us through our Contact Us page.
